Startups

What happens when a hard problem meets a market.

Forethought

I am the Founder & Chairman of Forethought, the most advanced Agentic AI for Customer Experience. Forethought raised $115M+ in venture capital from investors including NEA, Sound Ventures, Operator Collective, Village Global, and K9 Ventures — alongside Gwyneth Paltrow, Robert Downey Jr., and Baron Davis. We were named to CNBC's 25 Top Startups for the Enterprise, Forbes Next Billion Dollar Startups, and TechCrunch Disrupt Champions. Today Forethought handles over 1 billion customer interactions per month.

In 2026, Forethought was acquired by Zendesk — reportedly Zendesk's largest acquisition of all time.

In the press: TechCrunch — $65M Series C · CNBC · TechCrunch — Zendesk acquires Forethought

Espa Labs

I'm now the founder & CEO of Espa, the AI-native executive assistant. Espa plugs into your email, calendar, and tasks, drafts in your voice, and doesn't just suggest — it executes: sends the email, books the meeting, tracks the follow-up, and surfaces what you've missed. The mission: executive-level support for everyone, not just those who can afford a full-time EA.

Espa is backed by Axiom Partners, SV Angel, Neo, Village Global, Zapier, and Harlem Capital — plus Adam D'Angelo (Quora), Scott Wu (Cognition), Tekedra Mawakana (Waymo), and researchers and executives from Anthropic, Google DeepMind, and Microsoft. We're a small team tackling frontier problems in AI agents, reasoning, planning, and systems — and we're hiring.

In the press: Fast Company · CNBC — Fortt Knox · Business Wire — launch

Before founding

I studied Artificial Intelligence and Mathematics at the Alberta Machine Intelligence Institute (amii) and the University of Waterloo, and built data products at Meta, Palantir, Dropbox, and Pure Storage.

The Blog

Sum of My Mistakes

Expensive lessons, already paid for — essays from the founder journey.

I built Forethought from an idea into one of the leading agentic AI companies for customer experience, through fundraising, scaling, pivots, and ultimately an acquisition by Zendesk — reportedly their largest of all time. Now I'm building Espa Labs, the AI-native executive assistant that gives everyone the kind of support once reserved for executives.

This publication is the running sum of what those journeys cost to learn: fundraising, hiring, product, AI strategy, decision-making, and the stories behind them. Episodic essays, curated over time.

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